Visitor Information

Coronavirus (COVID-19)

Please note that in light of the current situation Ashford Visitor Information Centre remains closed.  However you can still contact a member of the team on 01233 330383 or email  We will keep you updated.

We apologise for any inconvenience caused.

Knowledgeable, friendly and full of ideas, our visitor information team are itching to help you to enjoy a great stay.

Few people know Ashford, Tenterden and surrounding, charming countryside and villages as well as Ashford's visitor information team. They're unfailingly helpful; whether you phone to pick their brains in advance, or drop by once you've arrived.

The Visitor Information Centre in the Ashford Gateway Plus has recently relocated to the ground floor and is stacked-deep with brochures, local souvenirs, and walking and cycling maps and books. Come and meet Snowbrador, our very own larger than life Snowdog from the hugely successful 2018 Snowdogs Art Trail.

The team can also advise on events and make bookings, ranging from accommodation and National Express tickets, to day trips and tickets for local theatres and venues - top seats at the Folkestone's Leas Cliff Hall are just a phone call away. 

The Tenterden Town Hall in the High Street is home to more tourist information - this time in the form of racks of brochures, where to stay and what's on information.  Self-help computer terminals are also available and provide a wealth of information on the area. The Kent & East Sussex Railway also stocks plenty of leaflets.

The Ashford & Tenterden Tourism Association is another great on-line resource.

Click here to order the following brochures, free of charge:

Ashford & Tenterden - Places to Visit & Where to Stay

Discover Tenterden - The Jewel of the Weald

Cheers! Tenterden Wine Trail

Tenterden Heritage Trail


Opening Times

Monday, Tuesday, Thursday and Friday 10am - 3.30pm.  Wednesday Closed. (lunch 1-1.30pm)